empire rent a car

empire rent a car

Empire Rent A Car

The staff at Empire Rent-A-Car exceeded my expectations with their service and pricing. I originally contacted a nationally well known rental car company, but they weren’t able to easily accommodate our request because of policies and procedures. I contacted Empire Rent-A-Car with the same situation, and they were happy to work with me. I highly recommend them and will most certainly use them again if we’re in the area.
empire rent a car 1

Empire Rent A Car

If you’re looking for a car rental company in New York that provides excellent customer service, high-quality rentals, and incredible renting benefits—all at an affordable price—Empire Rent A Car goes above and beyond all expectations. Choose us for your next family vacation or group outing where a rental vehicle is the most fitting choice.
empire rent a car 2

Empire Rent A Car

Pay online with debit, get denied at the pickup lo Cons: Online booking allowed me to use a debit card to pay for my car rental. When I went to pick up the car, I brought the card that I payed with and the employee said I couldn’t rent without a credit card. I feel pretty strongly that the online booking process should account and correct for this. My trip was torpedoed because of this and I’m waiting for a refund that I hopefully get by the end of the month.
empire rent a car 3

Empire Rent A Car

Silvercar reviews Car rental locations ╳ Silvercar Locations in Brooklyn 160 N 12th St +1 855 359 2227 180 Myrtle Ave +1 855 359 2227 Overall 10.0 Cleanliness 10.0 Comfort 10.0 Pickup/Dropoff 10.0 Value for money 6.0 Recent reviews 9.2 Excellent Apr 15 2017 Cons: This was a beautiful car, the customer service was great and everything was accommodating. My only complaint was that the price is high. I suppose it is competitive but it is a lot of money. If they lowered the price, I would be more likely to rent frequently.
empire rent a car 4

Empire Rent A Car

Cons: i did not rent any car there that day. i reserved a compact car, but when i arrived, the maneger said they do NOT have cars except a Ford explore. and there were three families waiting cars there. they treated customers and messed our plan.
empire rent a car 5

Empire Rent A Car

Overall 10.0 Cleanliness 10.0 Comfort 10.0 Pickup/Dropoff 10.0 Value for money 6.0 Recent reviews 9.2 Excellent Apr 15 2017 Cons: This was a beautiful car, the customer service was great and everything was accommodating. My only complaint was that the price is high. I suppose it is competitive but it is a lot of money. If they lowered the price, I would be more likely to rent frequently.
empire rent a car 6

Empire Rent A Car

9.2 Excellent Apr 15 2017 Cons: This was a beautiful car, the customer service was great and everything was accommodating. My only complaint was that the price is high. I suppose it is competitive but it is a lot of money. If they lowered the price, I would be more likely to rent frequently.
empire rent a car 7

Cons: This was a beautiful car, the customer service was great and everything was accommodating. My only complaint was that the price is high. I suppose it is competitive but it is a lot of money. If they lowered the price, I would be more likely to rent frequently.
empire rent a car 8

Cons: I am being picky, but that is what reviews are for. The exterior of the car was very dirty, but the dirt was more than compensated for by the price, the quality of the car and the Hertz service staff. The car only had 1/4 tank of fuel, which was a minor inconvenience, but also meant I could return it near 1/4 with no questions asked.
empire rent a car 9

Cons: The service was appalling. I went to the Budget at 333 Adams St in Brooklyn, and there was one guy in training helping about 5 customers. He was distracted with the phones and fax, so it took ages to get the car. Then, knowing I was stuck in traffic and wouldn’t be able to return the car on time, I tried calling to extend my rental and got automated messages throughout, no real person, no ability to ask the cost of extending a rental. When I finally got through to a receptionist she was unhelpful in providing me with alternatives, and I ended up getting charged for an entire additional day because I had to return the car an hour after the location closed due to traffic. Very disappointing experience overall.
empire rent a car 10

This is a very professionally run rental company that will do locate pickup with no charge, accepts what insurance companies pay, don’t require a credit card, and have nice clean vehicles. If you make a reservation, you can be assured you will have a vehicle when you arrive to rent.
empire rent a car 11

Cons: Didn’t receive car until 45 minutes after reservation. Pick up process was messy. After returning, I noticed a charge on my credit card for over $300 beyond what was expected. This was cleared up after a phone call, but this was much more painful than it had to be. With competitors like Zipcar and Enterprise Car Share, this location would do well to tighten things up.
empire rent a car 12

Cons: The only thing that I would say is NOT ACCEPTABLE, the original reservation was ordered to pickup at 6pm and drop-off at 6pm. The location was closed upon drop-off and I incurred fees. They were very nice and accommodated me by waving the insurance and only charging for half a day, HOWEVER, it was not my fault the location was closed to drop off the car. When ordering the car I should not been given the option to pick it up or drop it off the same time the location closes. I should not have paid for anything.
empire rent a car 13

Cons: The staff at this location when I picked up the car was super uncommunicative and unfriendly. Didn’t explain charges. Also if you don’t refill the car all the way, it’s $10 per gallon for them to refill it, which is highway robbery
empire rent a car 14

Pros: The car I rented from Hertz Brooklyn ended up breaking down in the middle of nowhere, so I called Emergency Roadside Assistance and they told me to take a cab to another location to get a new rental. They told me I will be fully reimbursed for cab fare. The positive is that I received a speedy apology from Hertz Brooklyn and they said they would zero out my rental and fees for the problems I faced, but I am still owed money for my cab fare so I need to complain to Customer Service.
empire rent a car 15

Whether you’re staying in NYC or planning a vacation in the mountains, our large selection of car rentals means that we have the perfect transportation for your next trip. View our collection below to see which vehicle is right for you. If you need help deciding, you can always browse through our tips or contact us. We’re happy to help you choose the rental that will best suit your needs.

Published on Mar 19, 2017 | Under Car | By michael ellis
please edit your menu