alamo car rental maui

alamo car rental maui

Alamo Car Rental Maui

We spent last week in Maui and rented a car in advance from Alamo. At check-in they said they charge the car rental fee for everyday the car would be out of the rental pool in addition to repair charges if it was damaged while we had it. In the case of a part needed coming from the mainland, it might be 3 weeks of down time charges. Of course, they had insurance that would cover the down time charges – which we bought. Do other car rental companies on Maui charge daily rental fees for down time?
alamo car rental maui 1

Alamo Car Rental Maui

Location Services Online Check-In Save time at the counter when you check-in online. That way we’ll have your driver information and preferences ready when you arrive at the counter. You’ll be on the road – and on vacation – before you know it! Self-Service Kiosk Skip the rental counter lines and check-in directly by using Alamo’s touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You’ll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver’s license – and simply drive away. ‘Skip the Counter’ No need to visit the counter or kiosk.You can go straight to your car!In order to take the advantage of this optional free service, you’ll need to check-in online then choose the ‘skip the counter’ option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver’s license – and get on the road! Certain restrictions apply, View requirements Book Now
alamo car rental maui 2

Alamo Car Rental Maui

We spent last week in Maui and rented a car in advance from Alamo. At check-in they said they charge the car rental fee for everyday the car would be out of the rental pool in addition to repair charges if it was damaged while we had it. In the case of a part needed coming from the mainland, it might be 3 weeks of down time charges. Of course, they had insurance that would cover the down time charges – which we bought.
alamo car rental maui 3

Alamo Car Rental Maui

For convenient airport pickup, just dial 15 on the airport courtesy phone. Local hotel and condo pickup service is also available. Please call for details at 808-661-7181, 7 days/week from 7am-5pm. Alamo is located 2 miles from the airport at 30-C Halawai Street in Lahaina, at the cross streets of HWY 30 and Kai Malina Pkwy. Your Alamo rental will be serviced by our Drive Alliance partner, Enterprise. Please proceed to the counter to obtain your rental agreement and vehicle keys.
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Alamo Car Rental Maui

Directions from Arriving Flights Follow these steps when you arrive at Kapalua Arpt Printer Friendly For convenient airport pickup, just dial 15 on the airport courtesy phone. Local hotel and condo pickup service is also available. Please call for details at 808-661-7181, 7 days/week from 7am-5pm. Alamo is located 2 miles from the airport at 30-C Halawai Street in Lahaina, at the cross streets of HWY 30 and Kai Malina Pkwy. Your Alamo rental will be serviced by our Drive Alliance partner, Enterprise. Please proceed to the counter to obtain your rental agreement and vehicle keys.
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Alamo Car Rental Maui

Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans.
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Alamo Car Rental Maui

Hertz overbooked by A LOT Pros: Car was nice and was what we ordered, when we eventually got it. We had to wait in line for 2.5 hours at the Maui airport before getting to the counter because the cars had been so overbooked that they had to wait for each one to be washed and give cars out one by one before the line would advance! The wait was ridiculous. Then we waited another 20-30 minutes for our car to arrive from the car wash before we could start our vacation. It was a sad way to spend 3 hours of our vacation. I don’t think we will rent a car from Hertz, at least on Maui, ever again!
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Alamo Car Rental Maui

Pros: Car was nice and was what we ordered, when we eventually got it. We had to wait in line for 2.5 hours at the Maui airport before getting to the counter because the cars had been so overbooked that they had to wait for each one to be washed and give cars out one by one before the line would advance! The wait was ridiculous. Then we waited another 20-30 minutes for our car to arrive from the car wash before we could start our vacation. It was a sad way to spend 3 hours of our vacation. I don’t think we will rent a car from Hertz, at least on Maui, ever again!
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Last time I was on Maui, this past spring and rented from Alamo, they gave me a choice and one was a brand new Mustang hard top. No upsell or anything. Took it. It was fun to drive!!
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Cons: Upon arriving at the rental facility we waited an hour an a half to rent the car. They manage both Budget and Payless customers and the line was long. People were getting agitated waiting so long to get the car. Once we got the rental contract, we still waited another hour to get our car. We had planned to go to an attraction that closed at 2 pm, but the two and a half hours spent on renting a car eliminated that. Then we tried calling them for two days using the phone number on the envelope, calling corporate office, and a number listed on their website. We were never able to speak to someone. We want to extend our rental. Also tried contacting them via email and no luck. I can only wonder what a customer in an emergency can hope to get.
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whatever you do , do not rent a economy, it will be too small for luggage. We rented a compact and got a fusion, but they tried to upsell us by showing us a really small car, but we called bs on them. Intermediate is your best bet, usually only a dollar more if you pre reserve. The other thing is we drove from the airport to wailea, and from wailea to lahina twice and back to the airport and used like 3 gallons of gas, so do not buy the full tank, fill it yourself. Even in a small car a full tank will be $75. Also, if you want to use your credit card insurance you need to decline all rental insurance and keep originals of all receipts.
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I am asking because our car insurance in AB covers rental car usage, downtime charges, liability, etc. in a rider. Yearly cost is minimal, not a per day rate.
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Yes this is why I always encourage people to understand their insurance coverages (including what happens if one violates the rental contract, e.g., by driving on unpaved roads). I buy the LDW and enjoy the “luxury” of peace of mind and no-hassle car returns.
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Pros: Front counterJen was great. She checked us in quick, gave good tips for the area, offered upgrade options etc. Car was nice and clean, drop off was easy. Transportation to and from the airport was quick and hertz had lots of trams running back and forth.
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Cons: Despite having a reservation, we still had to wait over 30 minutes for the minivan to be ready- with 3 kids (12, 2, and 3mos) who had all been travelling all day. The facility is small and not nice so we opted to wait outside in the wind. The minivan itself was awful, obviously the base model and very worn. We also rented a car seat that was old, coming apart and basically just a plastic chair. All in all, an absolutely horrible experience.
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whatever you do , do not rent a economy, it will be too small for luggage. We rented a compact and got a fusion, but they tried to upsell us by showing us a really small car, but we called bs on them. Intermediate is your best bet, usually only a dollar more if you pre reserve.
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The other thing is we drove from the airport to wailea, and from wailea to lahina twice and back to the airport and used like 3 gallons of gas, so do not buy the full tank, fill it yourself. Even in a small car a full tank will be $75.

Published on Jul 17, 2017 | Under Car | By michael ellis
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